1 YEAR GUARANTEE on services:

• Gross time keeping errors on mechanical watches post service. Most modern mechanical watches can be calibrated to operate under +/- a few seconds per day. This excludes certain vintage and older watches that are less accurate by design and operate within normal factory variances of a couple minutes a day, depending on their respective brand and type of movement. 

• Watch running intermittently even on a full wind (unless the  condition of the watch prevents this). Most manual watch movements are designed with various power reserve capacities that allow their movement to run for a specific length of time on full wind. We ensure that our service adheres to the factory standards of each, respective brand, upon full service and/or overhaul.

• Detachment of stem and crown under normal function.

• Watch does not wind.  (mainspring failure included only if we supplied it)

• Hand detachment / collision under normal operation 

• Crown and stem/pushers detached, but not missing

• Bezel detached but not missing (only if we have removed/ refitted during the service)

• Watch glass or crystal detached (only if we have removed/ refitted during the service)

• Battery failure (if replaced by us during service)

• Circuit failure (if applicable) – Only on supplied parts)

• Damage due to water ingress for any reason

• Misting or fogging of the glass 

• Impact or abrasion damage

• Loss of bezel,  crystal,  hands, stem and crown, pushers

• Damage to dial occurring due to loss of crystal

• Pinion or staff breakage due to shock (broken balance)

• Any other damage caused by misuse.

• Loss due to strap or bracelet breakage.

• Wear or breakage to leather straps.  (unless newly purchased from us)

ANY WARRANTY / GUARANTEE IS VOID IF:

• The watch movement is adjusted, or interfered with in any way by ANY third party.
• The watch is engraved, polished or refinished after our service or repair.

Revision 2.0 – 05102023